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Straight answers about used gaylords.

Everything people ask before a first request, written plainly. Where the honest answer is to ask the supplier, that is what it says.
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The basics

What these boxes are

What is a gaylord box?
A large corrugated bulk container sized to sit on a pallet, almost always 48 by 40 inches at the base in North America, built in three, four or five wall board. Load ratings vary by construction, so confirm the rating with the supplier. The name comes from the Gaylord Container Company and has been generic industry vocabulary for decades.
Why is it called a gaylord?
After the Gaylord Container Company, which popularised the format in the mid-twentieth century. Like thermos or dumpster, the brand name became the generic term.
What else are they called?
Bulk bins, bulk boxes, pallet boxes, tote boxes, skid boxes, octabins for the eight-sided versions, and occasionally bulk cartons. The words are often used interchangeably.
What is the standard gaylord box size?
48 by 40 by 36 inches. That is 40 cubic feet, about 299 US gallons, on a 48 by 40 pallet footprint. Other heights on the same base, such as 24, 30, 42 and 48 inches, are common.
What is an octabin?
An eight-sided bulk container, usually multi-wall, often with a separate base tray and cap. The shape helps free-flowing material avoid bridging in corners, which is why it is used for pellets and powders.
What is the difference between 4-wall and 5-wall?
Wall count affects stiffness and the load a box can carry. Five wall is generally stronger than four wall and may stack better, but ratings vary by manufacturer and construction, so confirm the rating with the supplier.

About the service

ReGaylord Boxes itself

Is ReGaylord Boxes a supplier?
No. ReGaylord Boxes is a referral service. We do not own stock, trucks or yards. We pass your request to a partner supplier, who follows up with you.
How do I contact you?
Use the quote form. It is the way to reach us and, through us, partner suppliers. A quote request is free and carries no obligation.
What happens after I send a request?
Your request goes to the 1DB lead platform and on to a partner supplier in our network. The supplier follows up with you directly with a quote or an offer.
Who sets the price?
The partner supplier, by quote. We do not set or publish prices.
Where do you operate?
We take requests from across the United States. Whether a partner supplier can serve your location depends on the supplier.

Buying

Buying used boxes

How much do used gaylord boxes cost?
It depends on size, wall count, grade, quantity, distance and season, and it is set by the partner supplier in a quote. Used boxes are generally cheaper than new, but the amount varies, so ask for a quote against your own specification.
How long does delivery take?
That depends on the partner supplier, the distance and the carrier. Ask the supplier when you receive the quote.
Can I see the boxes before they ship?
Ask the supplier. Many suppliers can share photographs of a lot, and some may allow an inspection. Arrangements are the supplier's own.
What if the boxes do not match the grade?
Agree the grade description and any remedy with the supplier before you order, and raise any difference with them promptly. ReGaylord Boxes is not a party to the sale.
Can I mix sizes and grades in one order?
Often, depending on the supplier. Say what you need in the request and the supplier will tell you what they can do.
Can I collect myself?
Some suppliers offer collection. Ask when you receive the quote.
Do you ship outside the United States?
Requests come from across the United States. Whether a supplier can arrange anything further afield is up to them.

Grading

Condition and quality

What do grades 1A to 5A mean?
A common way to describe the condition of used boxes, from near-new at 1A to well-worn at 5A. It is not a fixed standard, so ask each supplier how they grade. See the grades page for a general description.
Is there an industry standard for grading?
Not one that every supplier follows, which is why one supplier's 2A can be another's 4A. Ask for photographs and a written description of the grade.
Are used boxes strong enough?
Often, when they are dry, square and have sound walls. Corrugated loses strength mainly through moisture, crushing and repeated folding rather than through age. Confirm the rating with the supplier for your load.
How many times can a gaylord box be reused?
It varies. Well-handled boxes stored dry can be reused several times; moisture and forklift damage are the usual limits.
What should I check on a used box?
Look for damp or staining, odour, delamination, punctures in load-bearing walls and crushed bottom edges. Ask the supplier for photographs of the actual lot.
Which grade should I buy?
The lowest grade that survives the job and satisfies whoever sees it. Internal material handling often does not need the cleanest boxes.

Selling

Selling your boxes

Can I sell my used gaylord boxes?
Possibly. Dry, empty, uncontaminated boxes may interest a partner supplier. Send counts, sizes and photographs through the quote form; a partner supplier may make an offer.
What will I be paid?
That is for the supplier to say in their offer. It depends on size, wall, grade, quantity and distance, and there is no guarantee of an offer. ReGaylord Boxes does not pay for boxes.
Do I have to flatten them?
Flattening makes boxes far easier and cheaper to move, which can affect any offer. If you cannot, say so in the request.
What photographs help?
A wide shot of the stack, a close shot of a corner and a close shot of a bottom edge. Bottom edges show crush and damp, which affect condition.
What may be refused?
Wet, contaminated, hazardous, food-soiled or smelly boxes are commonly refused, and suppliers often decline wax-coated corrugated. Ask the supplier.
Is there a minimum quantity?
That depends on the supplier. Small quantities can cost more to move than they are worth, so give counts and location up front.

Freight

Getting boxes from A to B

Is pickup or delivery available?
Through partner suppliers, where they offer it. Availability depends on the supplier and the location.
Why is freight a large part of the cost?
Used boxes are low-value and bulky, so transport can be a big share of the cost, especially over distance. Flattening and banding help.
Can boxes be collected from a site with no dock?
Sometimes. Describe the site in your request, including access and whether you have a forklift, so the supplier can plan the right equipment.
Can a collection and a delivery be combined?
Ask the supplier. Combining trips can reduce freight cost where a supplier offers both.

Sustainability

Reuse and recycling

Is reusing better than recycling?
Reuse generally comes first: reusing a box avoids making a new one, and recycling avoids landfill. Corrugated is widely recycled where facilities accept it.
What happens to boxes that cannot be reused?
They may be recycled as old corrugated containers (OCC) where facilities accept them. A partner supplier can advise.
Can I use these figures in a sustainability report?
ReGaylord Boxes does not issue diversion reports or certificates. Ask the supplier what documentation they provide.

Still reading

Where to go from here.

The size chart answers dimensional questions, the grade ladder answers condition questions, and the pricing page explains how quotes work.

Quick reference

The numbers people come here looking for.

Standard dimensions and common descriptions. Ratings vary, so confirm with the supplier.

Gaylord quick facts
QuestionAnswer
Standard gaylord size48 × 40 × 36 in
Cubic feet of that box40.0 ft³
In gallons≈ 299 US gallons
Common wall counts3, 4 and 5 wall
Common condition grades1A – 5A (ask each supplier)
PricingBy quote from a partner supplier
Quote requestFree, no obligation

Practical advice

Six points worth reading before you buy.

Collected here because they apply whichever supplier you end up talking to.

  1. 01

    Buy a lower grade than you think you need

    If nobody outside your building sees the box, you may be paying for cosmetics. Ask what the grade means for strength.

  2. 02

    Sometimes buy new

    Direct food contact, printed retail packaging and certain regulated shipments may need new board. Say so in your request, and check with your own quality team.

  3. 03

    Small quantities cost more to move

    Below a pallet or two, freight can outweigh the value of the boxes. Consider local sources too.

  4. 04

    Fix the pallet before upgrading the box

    A good container on a damaged pallet will not last. Check both.

  5. 05

    Ask for photographs of the actual lot

    A written grade is a starting point. Photographs of the real boxes settle most questions.

  6. 06

    Measure your own trips per box

    Mark a sample with a paint pen and see how many trips they make. It tells you which grade really suits you.

Question not answered here?

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