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Services

Both directions, one yard.

Most suppliers only sell you boxes. Most recyclers only take them away. Running the whole loop under one roof is the only reason reuse economics work — and the reason a single phone-free email can solve a problem at either end of it.
Services
8, all in-house
Coverage
14-state core, US-wide
Response
One business day

Start anywhere

Pick the service in the dropdown. If two apply — you are buying and selling — say so in the message and we will handle both on one thread.

A working business address — we reply by email only

US or Canadian number, e.g. (816) 555-0134

Two-letter code or full name, e.g. KS or Kansas

US ZIP (66115 or 66115-1204) or Canadian (M5V 3L9)

Whole number — units, pallets or truckloads

We reply by email — ReGaylord has no telephone line. Your number is only used if a driver needs dock directions. Answered inside one business day.

Answer first

What we can do for you in one line each.

  • Buy used gaylords — graded, banded, photographed stock from one pallet to thirty truckloads.
  • Sell us your boxes — we price, schedule, collect and pay. Your dock gets its space back.
  • Reconditioning — re-taping, re-stapling, patching and re-sleeving, on your boxes or ours.
  • OCC recycling & baling — for material that genuinely cannot run again, weighed and documented.
  • Freight & logistics — our own trucks, brokered lanes and backhaul matching.
  • Custom cutting & fabrication — pads, dividers, trays and display parts from reclaimed board.
  • Warehouse cleanouts — a full bay emptied inside a week, often at a net credit to you.
  • Managed reuse programme — scheduled collection and matched return supply for multi-site operations.

Which one do I need?

Start from the problem, not the service name.

Matching a situation to a service
Your situationServiceTypical timelineCost direction
We need bulk boxes and new ones are too expensiveBuy used gaylords2 – 5 business daysYou pay, 45 – 65% under new
Empties are eating a bay we need backSell us your boxes / cleanoutWithin a weekWe pay you, or net zero
Our boxes are worn but not finishedReconditioning3 – 7 days on our benchYou pay, under half of replacement
Board is genuinely spentOCC recycling & balingScheduled collectionMarket price per ton, to you
We have boxes but no way to move themFreight & logisticsLane dependentYou pay freight only
We need pads or dividers, not boxesCustom fabrication1 – 2 weeksYou pay, under new die-cut
Multiple sites, recurring both waysManaged reuse programmeStanding scheduleUsually net credit

Combinations

Most accounts use three of these at once.

The services are listed separately because that is how people search for them. In practice they combine, and the combinations are where the money is.

  1. 01

    Buy + sell on one visit

    The single most efficient arrangement in this trade. One truck arrives with graded stock and leaves with your empties. Roughly halves the freight on both legs and about halves the emissions per container moved.

  2. 02

    Cleanout + standing supply

    Clear the accumulation once, then prevent it recurring with a scheduled collection. The cleanout usually pays for the first quarter of supply.

  3. 03

    Reconditioning + buy-back

    We repair your damaged containers and buy the ones beyond repair for the cutting table. Nothing leaves your site as waste.

  4. 04

    Fabrication + supply

    Pads and dividers cut from reclaimed board, shipped on the same freight bill as your boxes. Replaces virgin die-cut stock at roughly half the price.

  5. 05

    Recycling + salvage

    Before anything is baled we pull the reusable containers out and pay you for them. On a typical scrap load that is several hundred dollars nobody expected.

  6. 06

    Everything, scheduled

    The managed reuse programme is simply all of the above on a standing schedule with quarterly reporting. Most multi-site accounts end up here within a year.

Working with us

What we commit to, and what we ask.

Written down because vague service expectations are how supplier relationships quietly deteriorate.

What we commit to

  • A written reply within one business day, from a person
  • Photographs of the actual lot with every quote
  • Grades against our published standard, including reject criteria
  • Firm pricing — seven days selling, fourteen days buying
  • Counts agreed jointly on collection, not asserted afterwards
  • Nothing landfilled, ever, with weights to prove it
  • Telling you when used stock is the wrong answer

What we ask of you

  • Photographs when selling — wide, corner, bottom edge
  • Site constraints up front: dock, hours, PPE, gate
  • A named contact who will be there on collection day
  • Material staged in one place where practical
  • Honest description of condition — we would rather know
  • 48 hours to raise any claim on a delivery
  • Patience with a written process instead of a phone call

Coverage

Where each service is available.

Geography changes what is practical. Being honest about it early saves everybody a wasted quote.

Service availability by distance from Kansas City
ServiceKC metroCore lanes (14 states)NationwideNote
Buy graded stockYes, next dayYes, 2 – 5 daysYes, LTL or TLFreight economics weaken beyond ~600 miles
Sell us your boxesYes, within a weekYes, within twoTruckload volumes onlyBelow a full load the freight exceeds the value
Warehouse cleanoutsYesYes, scheduledCase by caseNeeds our crew and equipment on site
Freight onlyYesYesBrokeredWe quote lanes honestly, including when we lose
ReconditioningYesYes, ship inYes, ship inFlattened and banded travels far cheaper
Recycling and balingYesVolume dependentRarely economicLocal recyclers usually beat us on distance
Custom fabricationYesYesYesParts ship well; weight is low relative to value
Managed reuse programmeYesYesMulti-site onlyNeeds a balance of generating and consuming sites

Not sure which service you need?

Describe the situation instead. Half our best accounts started with a photograph of a pile of boxes and the words 'is this worth anything?'

Get a quote