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Buy boxes that have already proved they work.

Graded against a published standard, banded by size, photographed before the doors close, and priced 45 to 65 per cent under the same specification bought new. One pallet is enough to find out whether we mean it.
Minimum
One banded pallet
Lead time
2 – 5 business days
Grades
1A – 5A, published

Request stock

Size, wall, grade, quantity and destination ZIP. If you do not know the spec, describe the material and weight instead.

A working business address — we reply by email only

US or Canadian number, e.g. (816) 555-0134

Two-letter code or full name, e.g. KS or Kansas

US ZIP (66115 or 66115-1204) or Canadian (M5V 3L9)

Whole number — units, pallets or truckloads

We reply by email — ReGaylord has no telephone line. Your number is only used if a driver needs dock directions. Answered inside one business day.

Answer first

Four things that make a used-box order go right.

  1. Buy the grade the job needs, not the grade that looks best. Internal material handling is a 3A problem. Paying 1A prices for it is the most common overspend in this market.
  2. Check the pallet you will stand them on. Overhang destroys bottom edges, and it is the fastest way to turn a 2A into scrap.
  3. Buy one pallet first. Inspect it, argue with us if it does not match, then scale.
  4. Set a standing order once you know. It costs less and it guarantees availability of a footprint that might otherwise sell out for a month.
Several clean assembled gaylord boxes standing in a row on pallets in a warehouse
Graded stock, squared and staged for loading
A warehouse floor with assembled used bulk boxes on pallets and banded stacks of flattened board in the background
Assembled stock and flattened bands, waiting on the outbound side

Process

From request to delivery.

  1. 01

    Send the spec

    Size, wall, grade, quantity and where it is going. Or just describe the material and what it weighs and let a buyer do the specifying.

  2. 02

    We walk the floor

    A buyer checks physical bands in stock, photographs the exact lot you would receive and prices it delivered on your lane.

  3. 03

    You approve in writing

    Nothing ships automatically. Terms on approved accounts; card or ACH otherwise. Split shipments are fine.

  4. 04

    Load, check, dispatch

    Banded, wrapped and load-checked at the door with a final photograph attached to the paperwork. Our trucks or brokered capacity.

Order sizes

What different volumes look like in practice.

Typical order profiles
VolumeFormatBest forLead timeFreight
1 pallet20 – 25 flattened boxes, bandedFirst order, trials, small operations2 – 4 daysLTL or collection
4 – 8 pallets100 – 200 boxesSingle-line production, seasonal peaks3 – 5 daysLTL, usually one pallet rate
Half truckload≈ 300 boxesMulti-line plants, recyclers3 – 5 daysPartial truckload, often shared
Full truckload550 – 700 boxes flattenedOngoing production, best unit price5 – 7 daysOur own equipment on core lanes
Multiple truckloadsScheduled releasesStanding programmes, multi-siteScheduledPlanned around backhauls
Flattened counts vary with wall construction and band height. Assembled boxes ship at roughly a quarter of these counts, so always flatten if you can.

Questions

Buying, answered.

What is the minimum order?
One banded pallet - typically 20 to 25 flattened boxes. Most new customers buy a single pallet, check it against the grade description, then scale to truckloads. We would rather you tested us cheaply than took a gamble.
How long does delivery take?
Two to five business days for most destinations inside our fourteen-state core, longer for LTL to the coasts. Same-week collection from our dock is usually available if you arrange your own transport.
Do I see the boxes before they ship?
Yes. Every quote comes with photographs of the actual lot, not a stock image. Larger orders can be inspected in person by appointment, and we encourage it.
What if the delivery does not match the grade?
Photograph it and tell us within 48 hours. If we graded it wrong we take it back at our cost or credit the difference, your choice. It happens a few times a year and it is our mistake to fix, not yours to absorb.
Can I set up a standing order?
Yes, and it is the cheapest way to buy. A standing order lets us hold stock against your requirement rather than making you compete for availability, and it smooths our grading schedule - so we price it accordingly.

First order

What a first order looks like, in detail.

Written out because the used market has a reputation, and the antidote to a reputation is a process somebody can check.

  1. Day 0

    You send the request

    Size or material description, quantity, destination ZIP, and whether you can re-erect flattened boxes. Five lines is plenty.

  2. Day 0 – 1

    A buyer replies with questions or a quote

    If something is missing we ask rather than guess. If the footprint is short this week you are told that instead of being offered a substitute.

  3. Day 1

    Photographs of the actual lot

    Wide shot, corner, bottom edge, and the grade mark. Not stock imagery — the specific bands that would ship to you.

  4. Day 1 – 3

    You approve, or you do not

    Firm for seven days subject to stock. Card or ACH on a first order; terms once we have traded a few times.

  5. Day 2 – 4

    Pulled, banded, staged

    Free cancellation up to this point. Banded in the lot sizes you asked for and labelled by grade.

  6. Day 3 – 7

    Load-checked and dispatched

    Photographed at the door before the trailer is closed. That photograph settles any later question about what left here.

  7. On arrival

    You inspect within 48 hours

    Hold it against the written grade. If we got it wrong we collect at our cost or credit the difference — your choice, not ours.

  8. Ongoing

    Standing order, if it worked

    Reserved inventory against your run rate, priced better than spot, with availability guaranteed through the January crunch.

Getting it cheaper

Nine levers, in order of how much they move the number.

All of these are things you control. None of them require negotiating.

  1. 01

    Take flattened boxes

    Roughly triples what fits on a trailer and cuts freight per box by a factor of twenty or more. The largest single lever by a wide margin.

  2. 02

    Buy the grade the job needs

    3A carries the same load as 1A. If nobody outside your building sees the box, the difference is thirty to forty per cent you did not have to spend.

  3. 03

    Add a liner and drop a grade

    A two-dollar liner makes cosmetic condition irrelevant, which saves four to five dollars of grade.

  4. 04

    Combine collection with delivery

    Empties out, stock in, one truck. Removes thirty to forty per cent of the freight on both legs.

  5. 05

    Widen the specification

    Tell us the load and stack height instead of a box size. Two or three footprints usually work, and one of them is cheaper this week.

  6. 06

    Order in trailer-efficient quantities

    480 and 690 flattened boxes cost nearly the same to move. Rounding up to a full load often lowers the per-box price.

  7. 07

    Place a standing order

    Reserved stock is priced better than spot because it smooths our grading schedule.

  8. 08

    Be flexible on the delivery date

    A two-day window frequently puts your load on a backhaul instead of a headhaul.

  9. 09

    Sell your empties back

    Turns a disposal cost into a residual value — two to three dollars a box on five-wall stock.

Payment and paperwork

The administrative detail, so nobody has to ask.

Minimum order
One banded pallet — typically 20–25 flattened boxes. No pressure to go larger on a first order.
Payment, first order
Card or ACH before dispatch. No account application, no credit check, no forms.
Payment, established
Net 30 on approved accounts, usually after three or four clean transactions.
Quote validity
Seven days, subject to stock remaining available. Re-quoting is free and takes ten minutes.
Cancellation
Free until the material is banded and staged. After that a restocking charge may apply, stated before it is applied.
Claims window
48 hours from delivery, with photographs. We collect at our cost or credit — your choice.
Vendor forms
We complete most procurement and vendor onboarding paperwork. Send it over.
Purchase orders
Accepted and referenced on every document. Tell us the format your system needs.
Documentation
Grade, inspection record, source sector, weights and diversion tonnage available on request, free.

One pallet, one grade, one honest comparison.

Order the smallest sensible quantity, hold it against the published grade description, and scale only if it matches.

Get a quote