Step 1
You send the request
Size or material description, quantity, your location, and whether you can re-erect flattened boxes. A few lines is plenty.
Services · buying
Buy boxes that have already proved they work.
Describe the size, wall count and condition you need. A partner supplier follows up with what is available and a quote. Used boxes are often cheaper than new, and the supplier sets the price.
- Quote request
- Free, no obligation
- Pricing
- By quote
- Common grades
- 1A – 5A
Request stock
Size, wall, grade, quantity and where it is going. If you do not know the spec, describe the material and weight instead.
Answer first
Four things that make a used-box order go right.
- Buy the grade the job needs, not the grade that looks best. Internal material handling often does not need the cleanest boxes, and paying for cosmetics is a common overspend.
- Check the pallet you will stand them on. Overhang damages bottom edges and shortens a box's life.
- Start with a small quantity if you can. Inspect it against the supplier's description, then scale.
- Ask about ongoing supply once you know what works. Some suppliers can hold a footprint for you.
Process
From request to delivery.
- 01
Send the spec
Size, wall, grade, quantity and where it is going. Or describe the material and what it weighs and let the supplier help with the specification.
- 02
A partner supplier follows up
Your request goes to a partner supplier, who confirms what is available and quotes it, including any freight.
- 03
Agree terms with the supplier
Price, payment terms and delivery are between you and the supplier. Ask for photographs of the actual lot and a written grade description.
- 04
Delivery or collection
Arranged by the supplier, where they offer it. Check the lot against the description when it arrives.
Order sizes
What different volumes look like in practice.
| Volume | Format | Best for |
|---|---|---|
| Single pallet | Flattened boxes, banded | First order, trials, small operations |
| Several pallets | A few hundred flattened boxes at most | Single-line production, seasonal peaks |
| Truckload | Flattened and banded; count varies by size | Ongoing production, where distance allows |
| Repeat releases | Scheduled by arrangement | Multi-site or recurring needs |
Questions
Buying, answered.
What is the minimum order?
That depends on the partner supplier. Many will quote a single pallet; others prefer larger lots. Give your quantity in the request and the supplier will say what they can do.
How long does delivery take?
It depends on the supplier, the distance and the carrier. Ask when you receive the quote. Some suppliers also allow you to collect.
Can I see the boxes before they ship?
Ask the supplier. Many can share photographs of the actual lot, and some may allow an inspection. Request photographs before you agree.
What if the delivery does not match the grade?
Agree the grade description and any remedy with the supplier before you order, and raise any difference with them promptly. ReGaylord Boxes is a referral service and is not a party to the sale.
Can I set up a repeat order?
Some suppliers offer ongoing supply. Mention it in your request and ask the supplier what they can arrange.
First order
What a first order usually looks like.
Details vary by supplier. This is the general shape, and the supplier's own terms take precedence.
Step 2
A partner supplier follows up
If something is missing they may ask rather than guess. If a footprint is not available, ask what they can offer instead.
Step 3
Ask for photographs of the lot
A wide shot, a corner and a bottom edge show condition far better than a grade label alone.
Step 4
You accept, or you do not
Check the quote, payment terms and how long the supplier holds it. Nothing is agreed until you agree it with the supplier.
Step 5
Delivery or collection
Arranged with the supplier, where available.
On arrival
Check against the description
Hold the boxes against the written grade and raise any difference with the supplier promptly.
Keeping the cost down
Levers you control.
All of these are things you can do yourself. Prices are set by suppliers, so none of this is a promise of a particular quote.
- 01
Take flattened boxes
Flattened boxes take far less room on a truck, which usually lowers freight per box. It is often the largest single lever.
- 02
Buy the grade the job needs
If nobody outside your building sees the box, you may not need the cleanest grade. Confirm the strength rating with the supplier.
- 03
Consider a liner
A liner can make cosmetic condition matter less for some contents. Ask the supplier.
- 04
Combine collection with delivery
Ask whether a supplier can deliver stock and collect empties on the same trip.
- 05
Widen the specification
Give the load and stack height instead of one box size. Two or three footprints may work, and one may be easier to supply.
- 06
Order in efficient quantities
Rounding up to a full load can lower the cost per box, because freight is shared across more boxes.
- 07
Be flexible on dates
A delivery window can let a supplier fit your load onto a trip they are already making.
- 08
Sell your empties
Where a supplier makes an offer, it can offset what you spend.
Paperwork
Details to settle with the supplier.
- Minimum order
- Set by the supplier. Say your quantity in the request.
- Payment
- Agreed between you and the supplier. ReGaylord Boxes does not take payment.
- Quote validity
- Ask how long the supplier holds a quote and whether stock can change.
- Cancellation
- Ask before you order.
- Problems on delivery
- Agree the remedy with the supplier beforehand and raise issues promptly, with photographs.
- Purchase orders
- Ask the supplier which formats they accept.
- Documentation
- Ask what records the supplier can provide, if you need any.
- Regulated goods
- For food contact or regulated goods, check with your own quality team and current regulations. This site does not offer specialised compliance.
- Pricing
- By quote, never by list. What moves it: grade, size, quantity, distance and season.
One request, one honest comparison.
Describe what you need, compare the supplier's answer with your requirements, and scale only if it matches.