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The company · facility

Sixty-eight thousand square feet of second chances.

One building does five jobs: receiving, grading, storage, repair and recycling. Here is how it is laid out, what runs in it, and why the floor plan is the reason we can quote a real grade instead of a hopeful one.
Under roof
68,000 sq ft, all dry
Dock doors
9 dock-high, 2 drive-in
Standing stock
18,000 – 26,000 boxes

Book a yard visit

Customers are welcome on the floor by appointment. Tell us roughly when and what you want to see.

A working business address — we reply by email only

US or Canadian number, e.g. (816) 555-0134

Two-letter code or full name, e.g. KS or Kansas

US ZIP (66115 or 66115-1204) or Canadian (M5V 3L9)

Whole number — units, pallets or truckloads

We reply by email — ReGaylord has no telephone line. Your number is only used if a driver needs dock directions. Answered inside one business day.

Layout

A box only travels one direction through the building.

Receiving at the east end, baler at the west. Nothing doubles back, which is how a load gets graded the day it lands instead of the week it lands.

The east wall is receiving: three dock doors dedicated to inbound, with a staging apron big enough to break down two full truckloads at once without blocking the aisle. Loads are counted off the trailer and photographed before a single box is moved, which settles almost every discrepancy before it becomes one.

The centre bay is the grading run — four lanes, each with a bench, a light bar and a moisture meter. A grader opens every box. Not a sample: every box. It sounds inefficient until you have shipped one bad pallet to a customer who then stops buying used altogether.

Storage sits north and south of the grading run, racked by footprint and then by grade, so a 48 × 40 × 36 five-wall in 2A lives in exactly one place and a picker never has to guess. Flattened boxes are banded in lots of twenty-five and stacked no more than nine bands high, because the tenth band is where crush damage starts showing up in our own inspections.

The west end holds the repair bench, the die-cutting table and the horizontal baler — the three exits that are not the front door. Everything that cannot be sold whole goes to one of them, in that order of preference.

A large warehouse filled to the roof with pallets of banded, flattened corrugated bulk boxes
Sixty-eight thousand square feet, all of it dry storage
Open warehouse dock with used bulk boxes on pallets in the foreground and a forklift and pallet stacks in the yard beyond
The receiving apron at Fiberglass Rd, mid-morning

Zones

Six areas, each with a job.

  • Receiving apron

    Three inbound docks, a scale, and a camera rig. Every inbound load is counted, weighed and photographed before breakdown so the seller and the buyer see the same evidence.

    3 doors · 2,400 sq ft staging

  • Grading run

    Four lanes with light bars and pin-type moisture meters. Graders work to the written 1A–5A ladder and mark each band with lot, grade and date.

    Everything opened, nothing sampled

  • Dry storage

    Racked by footprint then grade. Humidity is watched, not assumed — corrugated loses a measurable share of its edge crush strength once it climbs past roughly 10% moisture content.

    18,000 – 26,000 boxes standing

  • Repair bench

    Pneumatic stapler, reinforced gummed tape, flap and corner patch stock, and a sleeve press for rebuilding a five-wall body onto a sound base.

    ≈ 1,100 boxes rehabilitated a month

  • Cutting table

    A 60-inch cutting table for pads, dividers, trays and display bases reclaimed from panels of boxes that could not run again whole.

    Short runs from 50 pieces

  • Baler & outbound

    Horizontal baler producing mill-spec OCC bales, plus six outbound doors with a dedicated load-check lane so nothing leaves unphotographed.

    6 outbound doors

Fleet

Owning the trucks is what makes used boxes cheap.

A used gaylord is worth less than the freight that moves it. If you do not control the freight, you do not control the price.

Equipment we run out of Fiberglass Rd
EquipmentCountTypical jobCapacity
53′ dry van6Graded box delivery, multi-stop metro runs26 floor positions · up to 52 stacked
48′ flatbed2Baled OCC to mills, banded pallet lots44,000 lb
26′ box truck w/ liftgate3Cleanouts and docks without a leveller12 – 14 gaylords
Roll-off tractor1Placed containers for staged cleanouts30 & 40 yd boxes
Counterbalance forklifts7Yard and trailer work5,000 lb
Walkie stackers4Grading run and band handling3,000 lb
Where a lane is not ours, we broker it under our own authority and match empty-box moves to backhauls that were already running.

Inbound process

From trailer door to sellable band in four steps.

  1. 01

    Count & photograph

    Piece count against the manifest, photographs of the load as it stands, moisture spot-checks on the bottom course where damp always shows first.

  2. 02

    Open & grade

    Every box opened, checked for crush, delamination, punctures, residue and odour, then marked to a grade with the reject reason written on any box that fails.

  3. 03

    Route

    Sellable stock is flattened and banded. Repairables go to the bench. Contaminated or spent board goes to the baler, weighed, with the tonnage logged against the inbound lot.

  4. 04

    Put away & publish

    Bands are racked by footprint and grade, and the counts hit our availability sheet the same afternoon — which is the sheet a buyer reads when answering your request.

The whole cycle runs in under twenty-four hours for a standard truckload. That speed is not a boast, it is a requirement: a used box that sits wet or stacked badly for a week grades a full rung lower than the box that came off the same trailer.

Storage discipline

Why the building itself is a quality control system.

Corrugated fails from moisture, crushing and repeated folding. A yard's floor plan and roof do more for grade retention than any amount of inspection.

Roof and envelope
The single largest capital item that affects grade. Board at 90% relative humidity retains roughly half its compression strength, and nothing about it looks different.
Humidity monitoring
Watched rather than assumed. Above 65% we derate stacking; above 80% we stop stacking loaded stock entirely, whatever the season.
Nothing on the slab
Concrete wicks. Every band sits on a pallet or a slip sheet, which is the cheapest grade protection available anywhere.
Nine bands maximum
Not a regulation — an observation. The tenth band is where crush damage starts appearing at the bottom of our own stacks.
Eighteen inches off walls
Condensation forms on the inside face of exterior walls. A damp stripe down one side is invisible until the stack is turned.
One-direction flow
Receiving east, baler west. Nothing doubles back, which is how a load gets graded the day it lands rather than the week it lands.
Racked by footprint then grade
A 48 × 40 × 36 five-wall in 2A lives in exactly one place. Pickers never guess, and counts stay accurate.
First in, first out
Creep and moisture uptake are cumulative and largely irreversible. Stock rotation is a structural policy, not an inventory one.
Moisture meters on every bench
Eleven seconds per pallet. The most useful measurement anybody in this trade takes and almost nobody does.

Visiting

What a yard visit involves.

Customers are welcome on the floor by appointment. It takes about an hour and it changes how people buy afterwards.

  1. Before

    Tell us what you want to see

    A specific footprint, the grading process, the repair bench, or just the general shape of it. We will have the relevant stock accessible.

  2. On arrival

    Check-in and PPE

    High-visibility vest and safety footwear required on the floor. We keep spare vests; bring your own boots.

  3. 15 min

    The grading run

    Watch a load being opened and graded against the written ladder. This is the part that changes people's view of used packaging.

  4. 20 min

    Stock walk

    Your footprint, in the grades you buy, in the bands you would receive. Open boxes, turn them over, look at bottom edges.

  5. 10 min

    Bench and cutting table

    Where rejected containers become 3A stock or fabricated parts. About eighteen per cent of inbound goes through one of these two.

  6. 10 min

    Sample bands

    Take boxes away with you. Most visitors leave with a pallet to run through their own process.

Come and look at it before you buy it.

Yard visits, sample bands, and photographs of the exact lot you are quoted. Ask and we will set it up.

Get a quote