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Industries · pharma, lab & device

The sector where we say no most often.

Pharmaceutical, laboratory and device operations run on traceability. That rules used stock out of a great deal of what they do — and we would rather say so plainly than sell a container that fails a qualification audit six months from now.
Typical answer
New or grade 1A
Where used works
Secondary and warehouse use
Documentation
Supplied, or we decline

Ask about a qualified application

Send the written specification. If used stock cannot meet it, we will say so in the first reply rather than the third.

A working business address — we reply by email only

US or Canadian number, e.g. (816) 555-0134

Two-letter code or full name, e.g. KS or Kansas

US ZIP (66115 or 66115-1204) or Canadian (M5V 3L9)

Whole number — units, pallets or truckloads

We reply by email — ReGaylord has no telephone line. Your number is only used if a driver needs dock directions. Answered inside one business day.

Answer first

Where reuse works here, and where it does not.

It does not work for primary or secondary packaging inside a qualified environment, for anything requiring mill certification or full material traceability, or for cleanroom-adjacent use where particulate matters. In those cases we source new to specification, and we say so on the first email.

It works well for warehouse and distribution use, returns and reverse logistics, consumables and non-product materials, equipment movement, and the very large volume of internal material handling that happens outside qualified areas. That is often a third of a site’s bulk packaging spend and it is rarely examined.

The honest summary: a pharmaceutical site will not replace its qualified packaging with used gaylords, and should not try. It can very often replace the boxes moving supplies, waste and equipment around the rest of the building — which is real money and real diversion.

In practice

What this sector actually runs.

Pharma, lab and device applications
ApplicationContainerGradeFeasible?Note
Primary / secondary packagingNew, to specificationNewNo usedTraceability requirement is absolute
Cleanroom-adjacent stagingNew or 1A1ACase by caseParticulate and documentation govern
Warehouse and distribution48 × 40 × 362AYesThe largest realistic opportunity
Returns and reverse logistics48 × 40 × 342A – 3AYesCosmetics matter if returned to a customer
Consumables and non-product48 × 40 × 363AYesStraightforward and rarely reviewed
Equipment and facilities moves48 × 40 × 483AYesCheapest possible answer to a one-off need
Regulated wasteSpecified containers—NoOutside what we handle; use a licensed provider

How we work

How we approach a regulated site

  1. 01

    Read the specification

    Not a summary of it. Most disappointments in this sector come from a supplier working off a description.

  2. 02

    Split the estate

    Qualified applications go to new stock. Everything else is assessed for used, which is usually a larger share than expected.

  3. 03

    Document what we can

    Grade, inspection record, source sector and our written standard, per lot.

  4. 04

    Decline clearly

    Where used stock cannot meet a requirement we say so once, plainly, and source new instead.

Questions

Sector questions, answered.

Can used boxes ever be used in a regulated environment?
Not for qualified primary or secondary packaging. They are frequently appropriate for warehouse, distribution, consumables and facilities use outside the qualified area - which at most sites is a substantial share of total bulk packaging spend.
What documentation do you provide?
Grade, inspection record, the sector of origin and our written grading standard. We cannot provide mill certification or full material traceability for used board, and we will not imply otherwise.
Can you supply new boxes to a qualified specification?
Yes. We source new stock to specification with the documentation the spec requires, at a transparent margin over landed cost.

Splitting the estate

The exercise that finds the money.

A pharmaceutical site will not replace its qualified packaging with used containers, and should not try. It can very often replace everything else \u2014 which is a larger share than most sites assume.

Step 1 · List every bulk packaging use
Not just the qualified ones. Warehouse, distribution, consumables, facilities, waste handling, equipment moves.
Step 2 · Mark what is genuinely qualified
Primary and secondary packaging inside a qualified environment, anything requiring mill certification or full material traceability.
Step 3 · Count what is left
At most sites we work with this is forty to sixty per cent of bulk packaging spend, and it has never been reviewed.
Step 4 · Trial one non-qualified flow
Warehouse or distribution. One quarter, one footprint, measured.
Step 5 · Document what you can
Grade, inspection record, source sector, our written standard. Supplied per lot, free.
Step 6 · Leave the rest alone
Qualified applications stay on new stock sourced to specification. That is the correct answer and we will source it.

Applications

Feasible, case-by-case and never.

Published in full, including the refusals, because a supplier that blurs this line in a regulated environment is a liability rather than a saving.

Pharma, lab and device applications
ApplicationContainerGradeFeasible?Note
Primary / secondary packagingNew, to specificationNewNoTraceability requirement is absolute
Cleanroom-adjacent stagingNew or 1A1ACase by caseParticulate and documentation govern
Warehouse and distribution48 × 40 × 362AYesThe largest realistic opportunity
Returns and reverse logistics48 × 40 × 342A – 3AYesCosmetics matter if returned to a customer
Consumables and non-product48 × 40 × 363AYesStraightforward and rarely reviewed
Equipment and facilities moves48 × 40 × 483AYesCheapest possible answer to a one-off need
Laboratory consumables41 × 28 × 252A – 3AYesHalf sizes suit bench-side use
Cold chain outer packaging48 × 40 × 362AUsuallyCondensation, not the board, is the risk
Regulated wasteSpecified containers—NoUse a licensed provider; outside what we handle

Documentation

Exactly what we can and cannot provide.

  • Can: assigned grade against a published written standard
  • Can: inspection record per lot, including moisture readings
  • Can: the sector of origin for every inbound load
  • Can: weights, diversion tonnage and quarterly reporting
  • Cannot: mill certification or furnish composition for used board
  • Cannot: unbroken chain of custody from pulp to pallet
  • Will: say so plainly in the first email rather than the third

Send the specification and we will split the estate.

New where it is required, used where it is genuinely appropriate. Most sites are surprised by how much falls into the second category.

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